Rules

General Rules

We do not allow dogs to only board with us occasionally. For this reason, we REQUIRE a visit every six months for our boarding dogs so that we can be alerted to any behavior changes, changes in age can sometimes mean changes in medications, physical abilities, etc. In order for our guests to feel and remain comfortable with us, it’s imperative that they visit us for bonding purposes more often than only when you travel. Otherwise, your dog will associate coming to Wag, means you are leaving. We want your dog to look forward to coming to see us! We are not a “kennel” and we’re proud of that fact. We offer a five hour refresher visit after 6 months at no charge as a thanks to you from your dog to become reacclimated! Please allow your dog to eliminate before entering. The designated area for our clients is located in front of the building. Our staff will clean up after your pet for your convenience. Please allow an attendant to bring your dog back to the activity room when you arrive. For training and safety purposes only staff members are allowed beyond the play and training room entrances. Please keep your children close to you at all times. Some of our dogs can get a little over excited when “company” arrives and we want to prevent any accidental scratches or injuries from occurring.